eBook

Decreasing Harassment — Methods That Work

Fluency Group has created an eBook that gives an overview of recent changes in EEOC guidelines and what they mean for your company. Learn about what doesn’t work to decrease harassment, and how Fluency Speak supports methods that are proven effective.

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Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

TED Talks
The Rhythm of Communication

In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.

Cognition Communication Pursuing Mastery

Blog
Why We Need Face-to-Face Communication

What is the cost of turning nearly all our face-to-face meetings into emails?

Communication conversation face-to-face

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